Frequently Asked Questions
Everything you need to know about your Duchamp experience.
What is your standard shipping policy?
We offer complimentary standard shipping on all orders over $150. Orders are typically processed within 1-2 business days and delivered within 3-5 business days depending on your location.
How can I return or exchange an item?
We accept returns and exchanges within 30 days of purchase, provided the items are in their original condition with all tags attached. Please visit our Returns Portal to generate a prepaid shipping label.
Are your materials sustainably sourced?
At Duchamp, we are committed to ethical fashion. We source premium, sustainable fabrics including organic cotton and recycled polyester to ensure both luxury quality and environmental responsibility.
How do I determine my correct size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit or contacting our style consultants for advice.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.