Returns & Exchanges
At Duchamp, we want you to be completely satisfied with your luxury purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items. Ensure all original tags and packaging are intact to qualify for a full refund to your original payment method.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully place the items in their original Duchamp packaging and include the completed return slip inside the box.
- 3.Affix the Label
Download and print your prepaid shipping label from the portal, then securely attach it to the outside of your parcel.
- 4.Ship and Track
Drop off your package at any authorized courier location and keep your tracking receipt until your refund has been processed.
